Returns
If for any reason you are not happy with your purchase, you can return items that are unworn, unwashed, free of any stains (like deodorant or makeup), odor and fragrance, scuffs, tears or snags for a refund (excluding original shipping charges) within 30 days of the date of receiving your package. Any returned items must be in “sellable condition.” All items marked as final sale cannot be returned or exchanged.
All accessories are final sale and are not eligible for return or exchange.
Swimwear must be returned with all tags & hygienic liner attached. Please try on garments over underwear.
All garments must be returned in their original packaging with the manufacturer tags attached.
Please see “Sale Items” section below to learn more about returns on items purchased at a discounted rate.
When returning items for a refund, an $8 return shipping fee will be deducted. We offer free return shipping on store credit. You may choose to return with your own shipping label but we advise using a trackable method. We are not responsible for items lost in transit. We do not currently offer return labels for international customers.
We are unable to refund original shipping charges.
All items purchased at a discounted rate are final sale. No returns or exchanges are accepted.
*Excluding orders purchased with the Welcome Promotion code.
Please allow 7-10 business days for packages to be processed once they reach our warehouse. Refunds will be returned to the original payment method. It can take your financial institution up to 10 business days to reflect payment on your account.
Experiencing any issues with your order, such as damaged or defective items, or missing items, please submit a claim through our portal here within 2 days of delivery.
We currently offer exchanges on item(s) for a different size. We are unable to provide exchanges for a different color or style.
Please note that exchanges are not guaranteed, as items are not held or reserved. We recommend sending your return back as soon as possible, as the desired size may sell out in the meantime.
Returns that are damaged, soiled or returned without their original labels will not be accepted and will be sent back to the customer. We will not accept returned garments that were not approved in our returns portal. No exceptions.
Items that have been worn, washed, stained, or damaged
Items without the original tags and packaging
Gift Cards
Items marked FINAL SALE
Final sale items will not be accepted and will be sent back to the customer.
We do not honor price adjustments on purchases made before or after a promotional sale period.