Everything is made in Los Angeles, California. We are very committed to an eco-conscious future and by manufacturing in LA we are making strides to reduce our carbon footprint.
We are unable to make changes to order once it is placed.
Sizing can vary between styles, so we recommend reviewing the product description of each specific style to determine the right fit for you. If you have any further sizing questions, reach out to our stylists and they’ll be happy to help.
Sign up for our back in stock emails! They are listed on each product page and you will be the first to know once it's back.
We can ship to pretty much everywhere. If FedEx, UPS or USPS goes there, so can we!
Be sure to double check your spelling and if you are still having issues with your discount code, please reach out to our customer service team with the code you were provided and we’ll be happy to help you troubleshoot.
No, we cannot retro-actively apply discounts to orders already placed. Please save your discount code for your next order!
No, we cannot add items to pre-existing orders.
No, we cannot make any changes to orders placed. If you noticed an error, please reach out to us immediately but we cannot guarantee your changes will be made.
We’ll send you an email when your order is processed with a tracking number, either with USPS or FedEx. Please enter that number on their website to find out where your package is. Please note, once your package leaves our warehouse, we are unable to control when it arrives to your address.
Once the package leaves our warehouse, it is no longer in our hands. Please check your front porch, side door, back porch, garage area, bushes, and mailbox to make sure it’s not hiding. We also recommend asking neighbors if they may have received it for you. If your package still hasn’t arrived after 3 days, please file a claim with the carrier. We are unable to file claims for customers.
You can review our international return policy here.
No. Please use the shipping label we have provided for you after going through the return portal.
If you are an international customer, you can ship your items back to this address:
Joah Brown LLC Attn: Returns
5045 6th St. #2,
Carpinteria, CA 93013
No, we cannot accept items purchased at other retailers, as these items are subject to the retailer’s own return and exchange policies. We recommend reaching out to your retailers directly to discuss returning your item.
Once we receive your returned package, it can take 7-10 business days to process your return and refund.
No, we do not offer price adjustments on temporary promotions. Sale adjustments do not apply to items included in special and/or limited-time savings events, such as our 20% Off Site-Wide Sale.
If a return and re-order is attempted, we will deny the return request and will only refund what was paid on the duplicate order.
Please visit wholesalejb.com & fill out our contact form!
We do not currently offer any discounts for instructors.
No. Only one discount code can be applied per order.
Joah Brown is our co-founder and designer.