Customer Service Representative

Essential Duties and Responsibilities:

• Answer customer inquires in a timely & professional manner
• Answer customer calls 
• Research & resolve customer concerns
• Coordinate with warehouse team to make sure shipping and tracking information is correct
• Inspect Returns
• Process Returns
• Inventory management
• Fold and package garments

 Experience: 

• 1-2+ years in the customer service (preferably ecommerce)
• Strong computer skills
• Strong attention to detail
• Ability to multitask 
• Experience/interest working in women's fashion

THIS IS AN IN-HOUSE POSITION. MUST BE LOCAL TO THE SANTA BARBARA/CARPINTERIA/VENTURA AREA.

Please send all resumes and cover letters to sales@joahbrown.com.