Customer Service Representative/Fulfillment

Who We Are:

We are firm believers that clothes are meant to be comfortable and soft, that rebelling against classic femininity is beautiful, and that one outfit should be able to transition with you from morning to night. At Joah Brown, comfort is at our core and when you feel good, you feel confident and there is nothing sexier than that.

 What We Are Looking For:

An individual who has an interest in women's fashion, styling and has strong writing skills and communication. This person should have experience working in customer service. We are looking for someone who is hard-working, able to prioritize and not easily overwhelmed. 

 What You Will Do:

  • Process returns
  • Answer customer service emails / answer phone calls
  • Analyze return rates
  • Pack and ship wholesale and retail orders

 Experience: 

  • 1+ years working in customer service
  • Experience/interest working in women's fashion
  • Strong understanding of fashion & style

THIS IS AN IN-HOUSE POSITION. MUST BE LOCAL TO THE SANTA BARBARA/CARPINTERIA/VENTURA AREA.

Please send all resumes and cover letters to: sales@joahbrown.com