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Sales / Customer Service / Shipping Hybrid Position

We believe clothes are meant to be comfortable and soft, and that one outfit should be able to transition with you from a morning coffee run, to a day in the office, to the gym at night...give or take a shoe swap from boots to sneakers. Joah Brown, at it's core is created to be clothes that make you feel good. Effortless. Transitional. Easy.

We have a fun, fast paced environment that rewards high achievement; we have high standards and our clients love us! As a result, we are growing quickly and are looking for a talented, hungry, and talented individual to jump into our hybrid Sales/Customer Service/Shipping Associate position. This position will wear a couple hats in this position where you will be working directly with the Sales Team and with our Customer Service/Warehouse Team. Some of the daily responsibilities will be working hands on with our retail and wholesale customers (sales, customer service, processing returns) and also processing orders and returns, and helping organize the warehouse. 

This is a full time position and the candidate must have availability to travel to our big markets and shows.

Location: Carpinteria, CA

 

Duties Include:

  • Order entry
  • Sales/customer service phone calls to wholesale and retail customers
  • Email and chat with wholesale and retail customers
  • Spreadsheet monitoring/organization
  • Return authorization processing
  • Trade-show prep/organization
  • Assisting w/ warehouse duties
  • Processing, invoicing, and shipping out orders


Qualifications:

  • Team Player
  • Self starter-highly motivated (room for growth within the company)
  • Sales experience preferred but not necessary
  • Must be comfortable on the phone
  • Experience with Microsoft Office Suite/google docs & sheets
  • Detail oriented
  • Ability to solve problems quickly & efficiently
  • This position involves picking up boxes and packing boxes and the candidate must be able to lift 30lbs 
  • Must be comfortable working closely amongst different departments within the company
  • Ability to prioritize and multi-task

Please send all resumes and cover letters to jeanne@joahbrown.com

 

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